Terms & Conditions

Cash on delivery
Payment through bank cards online
is not objective or intentionally untrue;
is immoral, pornographic or in any other way offensive;
infringes upon the rights of third parties, in particular copyright or Intellectual Property Rights;
violates Applicable Laws in any way or constitutes a criminal offence;
contains viruses or other computer programs that may damage software or hardware or that may affect the use of computers;
is a survey or chain letter; or
is aimed at collecting or using personal data from other Users, especially for commercial purposes.

Delivery takes 1-3 days

Remote areas are defined as areas with less density where not too many deliveries happen to on a big scale. For
these areas, our drivers go twice a week to ensure that they are carrying enough packages to make the trip there. It
can take up to 3-4 days to deliver to these areas, however, we will do our best to expedite delivery to these areas.
Remote Areas
Dubai
Hatta, Madam, Masfooth (Madam), Fili (Hatta), Munai,Wadi Al Helou (Hatta), Lahabab (Hatta), Nazwa (Madam), Muzairah (Hatta), Al QOR (Hatta)
Ras Al Khaimah
Hamrania, Khat, Shabiya Arabaeen /Shabiya Talateen, Fahlain, Camel Race Area, Taween, Al Ghail, Adan, Wadi Sha’am
Abu Dhabi
Hubshaan, Mirfa and Liwa, Bed Zayed, Western Region, Ghayathi, Sila and Ruwais, Khatim and Al Adla
Fujairah
Wadi Sedaar, Siji, Kadra, Shawkha

Al Ain
Al Wagan, Al Buqriya, Abusamrah, Al hayer, Al shuwaib, Al Dharha, Um zamool, Abu Huraybha, Al Araad, Al Quaa, Compost Plant, Truck Road, Swihan, Nahil, Al Khazna, Al Rimah, Al Saad
A non-serviceable area is defined as an area that is beyond coverage network or a city/town name that is
difficult to serve. A delivery to one of the following areas is un-serviceable. Please refer to the lists below to
check out which areas are non-serviceable in the UAE.
Non-serviceable Areas
Al Sout
Al Selmiyyah, Al ‘Asheesh, Mshayrif, Al Mihsinah, Ujaij, Bu Niyaydah, Jazeerat Al Lulu, Qirqishan, Jazeerat Al Halah, Jazeerat Bu Kshayshah, Jazeerat Abu Al Abyad, Milaysah, Yaw Al Ghadar, Mkhayriz, Al Jazeerah, Ras Mshayrib, Habshan (Military area), Etihad rail, Moreeb Hills, Ashoosh Ghantoot, Fujairah

Mshayrif

Dihan, Al Layyan, Abusamrah, Al Zubarah, Jazeerat Al Sammaliyyah, Jazeerat Al Heel, Al Kheeran, Jazeerat Al Halah, Al Khidayrah, Al Shinayin, Al Shuweehat, Yaw Al Nadhrah, Al ‘Ayif, Sabkhat Matti, Ras Ghumeis, Bid Khabbab, Umm Al Ashtan, Zarrarah, Saif Zone, Zirkūh and Das Islands

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